Privacy Statement

This privacy statement explains to you how we collect your personal information and credit/debit card information when you create an account or purchase from us. This statement also lists what we do and don't do with this information, and explains your right to see this information at any time.

Personal information

When you purchase a product from our online store, we ask you for some personal information that we can use to identify you, contact you regarding your payment, and ship your product(s) to you. The information that we ask for is:
  • Your name and address
  • Your phone number
  • Your email address
  • What we do with this information

    We store this information on our server so that we can keep a record of your purchase for accounting purposes, and so that we can send you an invoice or receipt of your order. We also use your address and/or email address as a delivery address, so that we can send you the product(s) that you ordered. We may also use your email address to email you occasionally regarding the product(s) you ordered, to confirm that you received the product(s) and to ask you for feedback on the product(s) so that we can improve our products and services. You may ask us at any time to stop sending you further emails of this nature. Your personal information is also passed to Authorize.net's secure payment server, so that Authorize.net can verify your identity for the purposes of making your credit/debit card transaction. Authorize.net does not give, sell or rent your details to any third party for marketing purposes.

    What we do not do with this information

    We do not give, sell or rent any of your personal information to any third party under any circumstances. The only other company we share your information with is Authorize.net, our payment provider, so that your credit/debit card transaction can be completed.

    Viewing your personal information

    You can, at any time, log into your account and view or change your account information.

    Credit/Debit Card Information

    When you make a purchase from our online store, our secure payment provider, Authorize.net, asks you for your credit/debit card details in order to make the transaction. The information that Authorize.net asks for is:
  • Your card number
  • Your card security code (printed on the back of some cards)
  • Your card expiration date
  • The billing address for the card
  • The name printed on your card
  • This information is collected securely using 128-bit encryption between your Web browser and Authorize.net's secure server. We never see your actual card details, apart from the cardholder name. Authorize.net does not supply us with this information.

    Cookies and IP Address

    Our online store uses a browser "cookie" to store your order reference, so that we can display your shopping cart. This cookie does not store any of your personal information. Our site uses a session "cookie" to record which pages you have visited on our site. This is simply used to gather statistical information on the most poular pages on our site. This cookie does not store any of your personal information. Our site also records your IP (Internet Protocol) address when you make a purchase. This identifies the computer that you used to make the purchase. This information is used only in the event of fraudulent transactions, in order to verify the computer that was used to make the fraudulent transaction. We do not sell, rent or give out IP address information to any third party.